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FAQ
Common questions on documentation, certificates and support for laboratory equipment.
Specification & support
What engineers and procurement usually ask
If the answer depends on a drawing or a serial number, write to sales with the model. Datasheets and manuals are issued from Technical resources.
Do you configure instruments by application?
Yes. Share your method or standard and we propose a matched configuration.
Is documentation available in English?
English manuals and datasheets are the default for export shipments; other languages follow site settings.
Can EJER Lab support installation and training?
We coordinate delivery, commissioning guidance and operator training with local partners where needed.
No matching questions. Try another word, or write to sales.
Still specifying
Send the requirement details, not only the outline dimensions.
Sales will route engineering questions, document requests and installed-unit support to the right desk.